Last Updated: April 7th, 2025
1. Introduction
EnjoyBridal (referred to as "we," "us," or "our") respects the privacy of our customers and website visitors. This Privacy Policy outlines how we collect, use, disclose, and protect your personal information when you use our website https://enjoybridal.com/, engage in our wedding supplies wholesale and customization services, or interact with us in any other way. By using our services or accessing our website, you consent to the practices described in this Privacy Policy.
2. Information We Collect
2.1 Personal Information You Provide to Us
- Account Information: When you create an account with EnjoyBridal, we collect information such as your name, email address, shipping address, billing address, phone number, and payment information (such as credit card details or other payment methods). This information is necessary for us to process your orders, communicate with you about your purchases, and provide you with access to your account and order history.
- Order Information: As part of the ordering process, we collect details about the wedding supplies you purchase, including product descriptions, quantities, customization requests (if any), and the total amount of your order. This information helps us fulfill your orders accurately and efficiently.
- Contact Information: If you contact us through our website's contact form, email, phone, or social media channels, we collect the information you provide in your message, such as your name, email address, phone number, and the content of your inquiry. This enables us to respond to your questions, concerns, or feedback.
- Survey and Feedback Information: From time to time, we may ask you to participate in surveys or provide feedback about our products, services, or website. The information you provide in these surveys, such as your opinions, preferences, and suggestions, helps us improve our offerings and better serve our customers.
2.2 Information Automatically Collected
- Log Data: When you visit our website, our servers automatically record certain information, known as log data. This includes your IP address, browser type, operating system, the pages you visit on our website, the time and date of your visit, the links you click, and the duration of your visit. Log data helps us analyze trends, administer the website, track user movements, and gather demographic information about our user base.
- Cookies and Similar Technologies: We use cookies, web beacons, and other similar technologies to enhance your browsing experience and collect information about your interactions with our website. Cookies are small text files that are placed on your device when you visit a website. They can remember your preferences, login information, and other settings, making your subsequent visits to our website more convenient. Web beacons are tiny graphics embedded in web pages or emails that allow us to monitor activity on our website or in emails. We use cookies and similar technologies to analyze website traffic, personalize content and advertising, and improve the functionality of our website. You can manage your cookie preferences through your browser settings. However, please note that disabling cookies may limit certain features and functionality of our website.
3. How We Use Your Information
3.1 Order Fulfillment and Service Delivery
- We use your personal information, such as your shipping and billing addresses, payment information, and order details, to process and fulfill your orders. This includes arranging for the delivery of the wedding supplies you purchase, handling returns and exchanges, and providing you with order status updates.
- We may also use your contact information to communicate with you about your orders, such as to confirm your order, notify you of any shipping delays or issues, or answer any questions you may have regarding your purchase.
3.2 Customer Service and Support
- Your contact information and the content of your inquiries are used to provide you with customer service and support. We use this information to respond to your questions, concerns, or feedback, resolve any issues you may encounter with our products or services, and ensure your satisfaction with our company.
3.3 Marketing and Promotions
- We may use your personal information, such as your name, email address, and purchase history, to send you marketing and promotional materials, including newsletters, special offers, product announcements, and event invitations. We do this to keep you informed about our latest products, services, and promotions that may be of interest to you. However, you have the option to unsubscribe from these marketing communications at any time by following the unsubscribe instructions provided in the emails or by managing your communication preferences in your account settings.
- We may also use your information to personalize the content and advertising you see on our website and other online platforms. By analyzing your browsing behavior, purchase history, and preferences, we can show you more relevant products, services, and offers.
3.4 Improving Our Services
- We use the information we collect, including log data, survey responses, and customer feedback, to analyze and improve our products, services, and website. This helps us identify areas for improvement, develop new features and offerings, and enhance the overall user experience. For example, we may use log data to understand which pages on our website are most popular, which products are frequently purchased together, or where users may be experiencing difficulties. We can then use this information to optimize our website layout, improve product descriptions, and streamline the ordering process.
3.5 Protecting Our Rights and Safety
- We may use your information to protect our rights, property, and safety, as well as the rights, property, and safety of our customers and other third parties. This includes detecting and preventing fraud, investigating suspicious activities, enforcing our terms and conditions, and complying with applicable laws and regulations.
4. How We Share Your Information
4.1 Service Providers
- We may share your personal information with third - party service providers who assist us in operating our business, providing our services, and fulfilling our obligations to you. These service providers may include payment processors, shipping carriers, data storage and hosting providers, marketing and advertising agencies, and customer service providers. We only share the information necessary for these service providers to perform their functions, and we require them to comply with strict confidentiality and security obligations. For example, we may share your payment information with a payment processor to process your orders, or your shipping address with a shipping carrier to deliver your purchases.
4.2 Business Partners
- We may share your information with our business partners, such as suppliers, manufacturers, or affiliates, in connection with joint marketing activities, product development, or other business initiatives. However, we only share your information with our business partners on a need - to - know basis and with appropriate safeguards in place to protect your privacy.
4.3 Legal Requirements
- We may disclose your personal information if required to do so by law, regulation, or legal process, such as a subpoena, court order, or government investigation. We may also disclose your information to protect our rights, property, or safety, or the rights, property, or safety of others, in accordance with applicable law.
4.4 Sale or Transfer of Business
- In the event of a merger, acquisition, sale of assets, or other business transfer, we may transfer your personal information to the successor entity. We will notify you of any such transfer and ensure that your information is protected in accordance with this Privacy Policy.
5. Data Security
- We take reasonable measures to protect your personal information from unauthorized access, disclosure, alteration, or destruction. We use industry - standard security technologies and practices, such as encryption, firewalls, and secure servers, to safeguard your data. However, no method of transmission over the internet or electronic storage is 100% secure, and we cannot guarantee the absolute security of your information.
- We also implement internal policies and procedures to ensure the proper handling and protection of your personal information. Our employees are trained on data security and privacy best practices, and access to your information is restricted to those who need it to perform their job functions.
6. Your Rights
- Access and Review: You have the right to access and review the personal information we hold about you. You can log in to your account on our website to view and update your account information, order history, and communication preferences. If you have any questions or need further assistance accessing your information, you can contact us at [contact email address].
- Correction and Update: If you believe that any of the personal information we have about you is inaccurate or incomplete, you have the right to request that we correct or update it. You can make these requests by logging in to your account or by contacting us at [contact email address].
- Deletion: You have the right to request the deletion of your personal information in certain circumstances. However, please note that we may be required to retain some information for legal, accounting, or business reasons. For example, we may need to keep your order history for tax purposes or to comply with applicable laws regarding record - keeping. If you wish to request the deletion of your information, you can contact us at [contact email address], and we will review your request and respond in accordance with applicable law.
- Opt - Out: You have the right to opt - out of receiving marketing and promotional communications from us at any time. You can do this by following the unsubscribe instructions provided in the emails or by managing your communication preferences in your account settings.
- Data Portability: In some cases, you may have the right to receive a copy of your personal information in a structured, commonly used, and machine - readable format, or to request that we transfer your information to another party. If you have any questions about your rights regarding data portability, you can contact us at [contact email address].
7. Children's Privacy
- Our services are not directed at children under the age of 13. We do not knowingly collect personal information from children under 13. If we become aware that we have collected personal information from a child under 13 without parental consent, we will take steps to delete that information as soon as possible. If you believe that we may have collected personal information from a child under 13, please contact us at [contact email address].
8. Third - Party Links and Services
- Our website may contain links to third - party websites or services. These third - party websites and services are subject to their own privacy policies, and we are not responsible for the privacy practices or content of these third - party sites. When you click on a link to a third - party website or service, we encourage you to review their privacy policy before providing any personal information.
9. Changes to this Privacy Policy
- We may update this Privacy Policy from time to time to reflect changes in our business practices, legal requirements, or technological developments. When we make changes to this Privacy Policy, we will post the updated policy on our website and indicate the date of the last update. We encourage you to review this Privacy Policy periodically to stay informed about how we are collecting, using, and protecting your personal information. If we make material changes to this Privacy Policy, we may also notify you by email or through other means of communication.
10. Contact Us
- If you have any questions, concerns, or comments about this Privacy Policy or our privacy practices, please contact us at:
- Email: support@enjoybridal.com
- Mailing Address: 2533 Royal Ln, Htao5607-Santu, Dallas, TX 75229, USA